Privacy Policy
What we collect, and your rights over it.
Privacy Policy
LoloMele (lolomele.space) is operated by RASVID LIMITED, a company registered in Hong Kong (“we”, “us”, “our”). This Privacy Policy explains what personal information we collect when you visit or purchase from our store, how we use it, and your rights regarding it.
Information We Collect
Contact information you provide at checkout: name, email address, billing address. Payment information is processed directly and securely by our payment provider (Stripe) — we do not store your full card details on our servers. We also collect order information (products purchased, order date, download activity) and basic technical information (IP address, browser type, device information) for security and site performance.
2. How We Use Your Information
To process your order and deliver your digital files, send order confirmations and download links, respond to customer support requests, improve our products and website, and send occasional updates about new templates — only if you opt in.
3. Cookies
Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work properly.
4. Sharing Your Information
We do not sell or rent your personal information. We only share it with the services needed to run our store: our payment processor (Stripe), our hosting provider (Hostinger), and our email delivery service.
5. Data Retention
We keep order and account information as long as needed to provide our services and comply with legal and tax obligations.
6. Your Rights
You may request to access, correct, or delete the personal information we hold about you at any time by contacting us at support@lolomele.space
7. Children’s Privacy
Our products are intended for business owners and professionals. We do not knowingly collect information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
Questions about this policy? Reach us at support@lolomele.space.
